FAQs

We offer a very wide range of services to all your family members of all ages. Whether it’s basic dentistry, surgical, or cosmetic dentistry, we are happy to hep! Those services include: fillings, root canals, check-ups, cleaning, teeth whitening, Invisalign, implants, extractions, crown and bridge, veneers, dentures, and full mouth rehabilitation.

Yes, we do direct billing to all private dental insurance companies, ODSP, HSO, and the new federal program – CDCP

Depending on your oral health, you should visit your dental office 2 to 3 times per year. However, it is not a one size fits all; if you have gum disease, your dentist might ask you to come more often, or if you have pristine oral hygiene, your dentist might see you as little as once a year. During those visits, your hygienist will do a cleaning, your dentist will then perform a check-up exam, and take radiographs if needed. Having scheduled check-ups and cleanings are very important to maintain your oral health, detect dental issues early on, and minimize the risk of needing emergency treatment.

Dental anxiety is very common, and our dentists are experienced in helping you feel comfortable and at ease. Open communication and collaboration with your dental team can go a long way in addressing your concerns and ensuring a positive dental experience. Here are some steps you can take to help you manage your anxiety:

• A. Communicate with your dentist; have a discussion with your dentist about your anxiety – they will take steps to accommodate your needs.
• B. Explore relaxation techniques such as; deep breathing, visualization, or listening to calming music.
• C. Consider sedation options; our dentists are trained to administer nitrous oxide (laughing gas) that will help you relax throughout the appointment.
• D. Bring a support person; whether a friend or family member to reassure you.
• E. Schedule shorter appointments; break long treatments into shorter sessions to minimize stress.

Improving the appearance of your smile can involve various dental treatments and cosmetic procedures tailored to your specific needs and goals. Here are some common options: whitening, veneers, bonding, Invisalign, crowns, implants, and/or gum contouring. Booking a consulting with one of our dentists is essential to determine the most suitable treatment options for your unique smile goals and dental needs. They can assess your oral health, discuss your preferences, and create a personalized treatment plan to help you achieve the beautiful, confident smile you desire.

To schedule an appointment with our office, you have a few convenient options:

• A. Online Appointment Request: Visit our website and navigate to the “Contact Us” page. Fill out the online appointment request form with your contact information, preferred appointment date and time, and any additional details or questions you may have. Our scheduling team will promptly follow up with you to confirm your appointment.
• B. Call Us: You can also call our office directly at 905-476-4777 during regular business hours to speak with our friendly receptionist and schedule your appointment over the phone. They will assist you in finding a convenient appointment time that fits your schedule and answer any questions you may have about our services.
• C. Visit Us in Person: If you prefer to schedule your appointment in person or have any urgent inquiries, feel free to visit our office during our operating hours. Our staff will be happy to assist you with scheduling and address any concerns you may have.
• We strive to make the appointment scheduling process as simple and convenient as possible for our patients. Whether you choose to request an appointment online, give us a call, or visit us in person, we look forward to assisting you and providing you with exceptional dental care.

The process for getting dental implants or other restorative treatments typically involves several steps:

• A. Initial Consultation: You’ll meet with one of our dentists to discuss your dental concerns, goals, and treatment options. During this consultation, your oral health will be evaluated, and any necessary X-rays or scans may be taken to assess the condition of your teeth, gums, and jawbone.
• B. Treatment Planning: Based on the findings from your initial consultation and diagnostic tests, your dentist will develop a personalized treatment plan tailored to your needs. This plan will outline the recommended restorative treatments, such as dental implants, crowns, bridges, or dentures, as well as the anticipated timeline and costs involved.
• C. Preparation: Depending on the specific restorative treatment you’re receiving, preparatory steps may be necessary. For dental implants, this may involve extraction of any damaged or decayed teeth, as well as bone grafting procedures to augment the jawbone if necessary.
• D. Implant Placement:  If you’re getting dental implants, the next step is the surgical placement of the implant fixtures into the jawbone. This procedure is typically performed under local anesthesia, and it involves making an incision in the gums to expose the jawbone, drilling small holes for the implant placement, and then securing the implants into position.
• E. Healing Period: After implant placement, a healing period is necessary to allow the implants to integrate with the surrounding bone through a process called osseointegration. This typically takes several months, during which temporary restorations may be worn to maintain aesthetics and function.
• F. Restoration: Once the implants have fully healed and integrated with the jawbone, the final restorations (such as crowns, bridges, or dentures) can be attached to the implants. These restorations are custom-made to blend seamlessly with your natural teeth and restore function and aesthetics to your smile.
• G. Follow-Up Care: After the completion of your restorative treatment, regular follow-up appointments will be scheduled to monitor the health and stability of your implants and restorations. Good oral hygiene practices, including daily brushing and flossing, as well as routine dental check-ups, are essential for maintaining the long-term success of your restorative treatments.
• Throughout the entire process, your dentist will provide guidance, support, and personalized care to ensure a successful outcome and a restored smile that looks, feels, and functions naturally.

• Yes, we understand that dental emergencies can occur outside of regular office hours, and we are committed to providing prompt care and relief for our patients, even after hours.
• If you experience a dental emergency outside of our regular office hours, please call our emergency contact number at 905-476-4777 ext 3 and leave us a message. One of our dentists will call you back to assess your situation, provide guidance over the phone, and determine the appropriate course of action.
• We will do our best to accommodate you with an urgent appointment or provide instructions for managing your symptoms until you can be seen during regular office hours.
• Your comfort and well-being are our top priorities, and we’re here to support you during dental emergencies whenever they may arise. Please don’t hesitate to reach out to us if you require urgent dental care outside of our normal operating hours.